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The digital vehicle valuation offers speed, convenience, and cost efficiency in the event of damage, particularly through online assessments and mobile damage recording.
Online assessments accelerate claims settlement and enable up to 50% faster payouts through optimised processes and standardised reports.
Even in the digital age, the expertise of the expert remains crucial for an objective assessment and the creation of legally sound reports, especially in the case of complex damages.
The vehicle valuation plays a crucial role in case of damage. An objective and precise assessment of the extent of the damage is the foundation for successful claims settlement with insurers and protects your financial interests. But how has valuation changed in recent years, and what advantages does digitisation offer in this area?
Valuation used to be a time-consuming process often associated with uncertainties. Today, online assessments and mobile damage recordings provide an efficient and transparent alternative. Digitisation offers the opportunity to speed up the process, reduce costs, and simultaneously increase the accuracy of the assessment. Artificial intelligence (AI) and image recognition are playing an increasingly significant role.
The digitisation of valuation offers numerous advantages, but also poses challenges. It is important to understand the various aspects to make the best possible decision in the event of damage. This article explores the different facets of digital valuation and shows how you can benefit from the latest technologies.
The mobile damage assessment is the first step in creating an online report. Careful documentation of the damage is crucial for an accurate assessment. Here you'll learn how to proceed to achieve optimal results.
Step-by-step guide to optimal photo documentation
For a comprehensive damage assessment, the following steps are recommended: First, you should take overview images of the entire vehicle to show the context of the damage. This is followed by close-up shots of the damaged areas to precisely document the extent of the damage. Don't forget to record the vehicle data (e.g. mileage). Ensure that the pictures are taken in landscape format and that there is good lighting. Many apps also offer schematic image templates to help you choose the correct perspectives. Gutachten Frieß, for example, places great emphasis on the quality of the submitted photos.
The creation of the online report
After the damage assessment, the creation of the online report takes place. Algorithms and artificial intelligence are used to analyse the images and assess the damage. An independent assessor reviews the results and ensures that the evaluation is plausible. This process combines the efficiency of digitalisation with the expertise of a surveyor. The platform CheckMyCrash uses AI, for example, to provide assessors with all relevant information digitally.
Advantages and limitations of online valuation
Online valuation offers numerous advantages: it is fast, convenient, and cost-efficient. Many providers offer a 24-hour service and express processing. Online reports are particularly suitable for minor damages and straightforward cases. However, with complex damages and total losses, the limits of online valuation are reached. In such cases, a personal inspection by an expert is essential. Our specialised assessments also offer you a comprehensive evaluation in complex cases.
Online Assessments can significantly speed up claims processing. By optimising processes and standardising reports, communication with insurers is simplified and accelerated. An accident reporting service can even proactively notify the insurance company.
Accelerating Insurance Pay-outs
Online assessments expedite pay-outs by optimising the claims process. Standardised reports and efficient communication with insurers contribute to faster insurance service. Some providers, like Gutachten Frieß, even promise up to 50% faster pay-outs. This is achieved through pre-negotiated relationships with insurers and optimised report formats. Our insurance consultancy helps you find the optimal protection.
Cash Settlement: Payment Without Repair
The cash settlement allows you to receive compensation without having the vehicle repaired. The legal basis for this is §249 sentence 2 BGB. In the event of a total write-off, compensation is calculated based on the replacement value minus the residual value. If you choose to repair the vehicle later, you may under certain circumstances receive a VAT refund. The platform CheckMyCrash supports digital cash settlement without a workshop visit.
Advantages and Disadvantages of Cash Settlement
The cash settlement offers you flexibility and financial freedom. You can decide for yourself if and when to have the vehicle repaired. However, you should bear in mind that an unrepaired damage can lead to a decrease in the vehicle’s value. Cash settlement is particularly suitable for vehicles with low residual value. However, there is a risk of undetected damage. Even with a cash settlement, the diminished value is relevant. Our value assessment helps you realistically estimate the loss of value.
The market for digital appraisal is diverse. Various platforms and providers offer different approaches and services. Here you will find an overview of some of the key providers.
Overview of Different Platforms and Providers
TÜV Nord SofortGutachten offers immediate damage assessment through a hybrid model. It combines on-site inspection with remote assessment. The repair cost calculation is completed within 60 minutes. The four-eye principle and the autolytic app ensure high quality. TÜV Nord relies on a combination of digital technology and human expertise.
CheckMyCrash provides online reports and express processing. The WebApp allows for online orders and real-time expert search. If the damage images are sufficient, the report is created online. The liability damage processing is free of charge. CheckMyCrash places a strong emphasis on digitising the process.
Gutachten Frieß offers mobile-based damage recording with a focus on image quality. The turnaround is 24 hours and the service extends to the receipt of funds. Gutachten Frieß provides regional expertise in Stuttgart/Karlsruhe.
Comparison of Business Models and Unique Selling Points
The different providers vary in their hybrid approaches vs. pure online solutions. Some providers combine on-site service and digital technology, while others manage the entire process online. The geographic focus and regional expertise also play a role. The extent of services (e.g., legal representation) and technological innovations (e.g., AI-based image analysis) are further distinguishing features.
Even in the digital age, the expert plays a critical role. Their independence and expertise are indispensable for an objective assessment of the damage.
Independence and Expertise: Essential Qualities
Experts ensure an objective assessment as they remain neutral towards insurers and repair shops. Their well-founded expertise and experience enable the creation of legally secure reports. The condition assessment by an expert is often essential.
Adapting the Profession to Digitalisation
Experts are increasingly using digital tools and platforms to make their work more efficient. Remote assessments and online communication allow for quicker processing. Efficient data analysis and report generation also contribute to increased efficiency. Continuous training in digital technologies is indispensable for experts.
The Future of the Expert: Human Expertise Remains Key
Even as AI and automation gain significance, human expertise remains crucial. Complex damage cases require human judgement. Building trust and providing personal advice are also important aspects. Experts carry an ethical responsibility and ensure quality assurance. The digital damage assessment can support the process, but cannot replace it.
The depreciation and the total loss are special aspects of valuation that require specific expertise.
The calculation of depreciation
The calculation of depreciation takes into account various factors, such as the age and condition of the vehicle, the type and extent of the damage, and the quality of repair. A professional valuation considers all these aspects to enable a realistic assessment of the loss in value. TÜV Nord SofortGutachten offers expertise in evaluating depreciation, even for older vehicles.
The peculiarities of total loss
In the case of an economic total loss, the repair costs exceed the replacement value. In the case of a technical total loss, the vehicle is no longer repairable. In both cases, the payout of the replacement value less the residual value occurs. Even in the case of a total loss, fictional invoicing is possible. CheckMyCrash supports fictional invoicing even in cases of economic total loss.
Special cases and bespoke reports
For vintage cars and vehicles with modifications and special equipment, special reports are necessary. These reports take into account the peculiarities of the vehicle and enable a realistic evaluation. There are also specific requirements for condition reports and valuation reports. These reports serve to document the vehicle's condition for sales purposes or for insurance and financing. Our cost overview gives you an insight into the different types of reports.
Digital valuation offers many advantages, but also poses challenges, particularly regarding data protection and quality assurance.
Data Protection and Security
The secure handling of sensitive vehicle data is of utmost importance. Compliance with the GDPR and other data protection regulations is essential. Encryption and secure data transmission are key measures to protect the data. Transparent data processing procedures build trust. The revolutionising of damage assessment with digital solutions must be accompanied by a high level of data security.
Quality Assurance and Standardisation
Ensuring consistently high report quality is a key challenge. Certifications and quality standards contribute to ensuring quality. Continuous improvement of processes and training and further education of assessors are also important. The mobile-based damage recording by Gutachten Frieß, for example, places great emphasis on the quality of submitted photos to ensure high report quality.
The Future of Valuation: AI, Blockchain and More
The future of valuation will be shaped by AI, Blockchain and other technologies. Automation and efficiency improvements through artificial intelligence will continue to increase. Secure and transparent data management using Blockchain technology will gain importance. The integration of sensor data and telematics will open up new possibilities. Personalised and demand-oriented services will play a greater role in the future. Our financial consulting helps you plan investments in new technologies.
The digital valuation offers vehicle owners a multitude of advantages and opportunities. By using modern technologies, you can accelerate the claims processing, save costs, and simultaneously receive an objective and precise assessment of your damage.
Summary of key insights
The advantages of online appraisals outweigh. They offer speed, convenience, and cost efficiency. The processes are transparent, and the communication is straightforward. Claims processing is accelerated. The digital transformation of claims processing offers numerous benefits for all involved parties.
Outlook on future developments
Digitalisation will further change the valuation process. AI and automation will grow in importance. The role of the expert will evolve. The focus is on customer satisfaction and efficiency. Property valuation also benefits from advances in digital technology.
Recommendations for vehicle owners and insurance policyholders
Take advantage of digital valuation. Inform yourself about the different providers. Pay attention to quality and transparency. Safeguard your financial interests. The cost overview helps you compare different offers.
The digital valuation gives you the opportunity to make the claims process more efficient and transparent. Take this opportunity and benefit from the advantages of modern technology!
Would you like to have the value of your property determined precisely? Auctoa offers you a fast and reliable solution with AI-supported valuation. Secure your individual valuation now and benefit from our expertise. Contact us today!
Summary of Key Trends and Developments
The digital transformation is shaping vehicle valuation. Mobile-first approaches, AI-based systems, and hybrid models are on the rise. The focus is on speed, efficiency, and customer satisfaction. These developments have fundamentally changed the assessment of value.
The Digital Transformation of Vehicle Valuation
The digital transformation has fundamentally changed vehicle valuation. Mobile-first approaches, AI-based systems, and hybrid models are on the rise. The focus is on speed, efficiency, and customer satisfaction. These developments have led to faster, more transparent, and cost-effective claims processing.
Outlook on Future Innovations and Technologies
The advancement of AI and image recognition will further improve accuracy and automation. The use of augmented reality and virtual reality is also conceivable. Our cost overview shows how these innovations could impact prices.
Enhancing Accuracy and Automation
The advancement of AI and image recognition will further improve the accuracy and automation of vehicle valuation. AI systems will be able to detect and assess damage more precisely. They will also be able to determine the repair costs and depreciation of the vehicle with greater accuracy. This will lead to even more efficient and cost-effective claims processing.
The Importance of Customer Focus for Successful Valuation
Customer focus is crucial for successful valuation. Personal care and transparent communication are important. This creates trust and long-term customer relationships. Adapting to individual customer needs is essential. Our analysis of under and overvaluations shows the importance of accurate valuation.
Personal Care and Transparent Communication
Personal care and transparent communication are crucial for successful valuation. Customers need to feel well-advised and informed. Valuers must address their individual needs and answer all their questions. They must also keep customers informed throughout the claims process. This creates trust and strengthens customer loyalty.
Do you want to determine the value of your vehicle precisely and avoid costly mistakes? Our experts will help you achieve the optimal price. Secure a non-binding consultation now and benefit from our expertise! Contact us today!
TÜV Rheinland offers information on digital claims management and its benefits.
Bürgerliches Gesetzbuch (BGB) – Here you can find the legal text of § 249, which forms the basis for claims for damages.
Fraunhofer-Institut conducts research on digital claims management systems and innovative technologies for value assessment.
What is the advantage of an online appraisal over a traditional appraisal?
Online appraisals are generally faster, more cost-effective, and convenient. They allow for quicker claim settlements and are particularly suitable for minor damages.
How does mobile damage assessment work?
With mobile damage assessment, you document the damage using your smartphone. Overview photos, detailed shots, and vehicle data are captured and sent to the appraiser. Many apps offer schematic image templates for support.
Is an online appraisal possible in the event of a total loss?
In the case of a total loss, a personal inspection is often essential, but estimated billing can still be digitally supported in such cases. Payment is made based on the replacement value minus the residual value.
What does estimated billing mean?
Estimated billing allows you to receive compensation without having the vehicle repaired. The legal basis for this is §249 sentence 2 BGB.
What role does the expert play in the digital age?
Even in the digital age, the expertise of the appraiser is crucial. They ensure an objective evaluation and prepare legally valid appraisals.
How is the depreciation calculated?
The calculation of depreciation takes into account the age and condition of the vehicle, the type and extent of the damage, and the quality of repairs.
Which providers offer digital valuation?
There are various providers such as TÜV Nord SofortGutachten, CheckMyCrash, and Gutachten Frieß. They differ in their approaches, services, and geographical focus.
What challenges exist in digital valuation?
The main challenges are data protection, data security, and maintaining a consistently high appraisal quality.
